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Terms and Conditions

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.


At some point on the World-Wide-Web, you may have signed up to join our database, a world where you have opted in to receive emails concentrating on sales marketing, sale previews, future offers and new arrivals.

A little about GDPR

GDPR creates consistent data protection rules across the European Union (EU) and applies to companies based in the EU as well as companies around the world that provide services and process data from or about individuals in the EU. GDPR has a broader scope than current EU data protection laws and substantial fines for compliance violations. There is a higher standard of consent required from individuals and GDPR provides for broader individual rights to accessing and porting data.

What information do we collect?

We may collect, store and use the following kinds of personal data:
(a) Information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type, referral source, length of visit and number of page views]);
(b) Information that you provide to us for the purpose of registering with us (including telephone numbers, email addresses);
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including telephone numbers, email addresses);
(e) Any other information that you choose to send to us; and

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website.  We will use the session cookies to: keep track of you whilst you navigate the website; we will use the persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser.  Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) Administer the website;
(b) Enable your use of the services available on the website;
(c) Send you general (non-marketing) commercial communications;
(d) Send you email notifications which you have specifically requested;
(e) Send to you [our newsletter and other] marketing communications relating to our business which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(f) Provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(g) Deal with enquiries and complaints made by or about you relating to the website; and

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
(a) To the extent that we are required to do so by law;
(b) In connection with any legal proceedings or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. 

Your rights

You may instruct us to provide you with any personal information we hold about you.  
You may instruct us not to process your personal data for marketing purposes by email at any time.  (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

Third party websites

The website may contain links to other websites and vice versa. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to enquiries@kentmotorhomes.co.uk

Data controller

The data controller responsible for our website is Kent Motorhomes Limited. 

Our Latest Testimonials

"Hi Paul, I would just like to say thank you for you're help and understanding in showing us our newly acquired motorhome. Also the way the little niggles were dealt with in a professional manner. I would definitely purchase again from you and recommend you're company." Colin & Linda Saunders - Aylesford, Kent
"We wanted our first motorhome for my husband's retirement in March next year. We were unsure about which size van would be suitable for us both. We spent some time looking at a number of different vans and felt under no pressure whatsoever. We eventually came home yesterday feeling very proud owners of our Autosleeper - Dorset. The service that we received from John, Hazel and the team was first class, everyone was so friendly and helpful. The valeters let them down on the day we collected our home, and it was a case of all hands on deck! Everyone of the staff were out of the office polishing our MH when we arrived. Nothing was too much trouble for any of them...it is a shame that more companies don't follow their example. Well done to each and everyone of you guys, you are marvellous!" Mrs Fran Hurst - Borough Green, Sevenoaks, Kent
"Very reluctantly, needed to sell our lovely VW T4 Campervan, filled out the details online for Kent Motorhomes and were phoned back with an offer. Straight away, rushed off to Aylesford and the deal was done and dusted that same day. Cannot recommend the Company enough for their friendly and courteous service." Tom and Mary Phillips - London
"A huge Thank You to Tom for fixing our exhaust on our Motorhome, he is a credit to your company and his customer service was excellent, nothing was too much trouble and he managed to get us on our way again quickly and efficiently. Many thanks A + service. " Mark Denton - Northampton
"Thank you very much to all at Kent Motorhome Centre, we are absolutely delighted with our new motorhome" Mr and Mrs G Thompson - Herne Bay, Kent
"Thank you all for everything, I will be recommending your business to all I meet whether I'm here or abroad!!" Gene O'Connor - Folkestone, Kent
"I would recommend anyone thinking of buying or selling a motorhome to come and see what this company has to offer. I have received first class service throughout my dealings with them. I can also recommend their motorhome servicing which I have used and found to be thorough and efficient. It is so nice to find a friendly local company who you can rely on" Mr David Tidey - Chatham, Kent
"Hi Guy's, Having a great time touring Holland in the "BEER BUS". Toast every morning (thanks Tom). Just hoping the dogs don't jump in the canals. Keep up the good work." Julie, David, Charlie and Bessie - Leysdown, Kent