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Terms and Conditions

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.


At some point on the World-Wide-Web, you may have signed up to join our database, a world where you have opted in to receive emails concentrating on sales marketing, sale previews, future offers and new arrivals.

A little about GDPR

GDPR creates consistent data protection rules across the European Union (EU) and applies to companies based in the EU as well as companies around the world that provide services and process data from or about individuals in the EU. GDPR has a broader scope than current EU data protection laws and substantial fines for compliance violations. There is a higher standard of consent required from individuals and GDPR provides for broader individual rights to accessing and porting data.

What information do we collect?

We may collect, store and use the following kinds of personal data:
(a) Information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type, referral source, length of visit and number of page views]);
(b) Information that you provide to us for the purpose of registering with us (including telephone numbers, email addresses);
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including telephone numbers, email addresses);
(e) Any other information that you choose to send to us; and

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website.  We will use the session cookies to: keep track of you whilst you navigate the website; we will use the persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser.  Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) Administer the website;
(b) Enable your use of the services available on the website;
(c) Send you general (non-marketing) commercial communications;
(d) Send you email notifications which you have specifically requested;
(e) Send to you [our newsletter and other] marketing communications relating to our business which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(f) Provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(g) Deal with enquiries and complaints made by or about you relating to the website; and

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
(a) To the extent that we are required to do so by law;
(b) In connection with any legal proceedings or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. 

Your rights

You may instruct us to provide you with any personal information we hold about you.  
You may instruct us not to process your personal data for marketing purposes by email at any time.  (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

Third party websites

The website may contain links to other websites and vice versa. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to enquiries@kentmotorhomes.co.uk

Data controller

The data controller responsible for our website is Kent Motorhomes Limited. 

Our Latest Testimonials

"Thank you very much to all at Kent Motorhome Centre, we are absolutely delighted with our new motorhome" Mr and Mrs G Thompson - Herne Bay, Kent
"Hi Hazel, just a short note to thank you for all your kind help and understanding on Saturday while we were choosing our new Motorhome. We hope that we weren’t too much of a pain and couldn’t believe that we had taken up over 3 hours of your time. We are extremely happy with the Fiat Autotrail Tracker that we settled on and can’t wait until the 19th to pick it up. Thanks again Hazel we couldn’t have done it without your help. See you on the 19th" Margaret and Brian Avery - Sutton, Surrey
"Thank you John and your team for your care and attention whilst purchasing our van. The water hose you sent on to us was much appreciated! The wine tasted good too!" Jan and Colin Lawler - Mersea Island, Essex
"Very pleased with our purchase from Kent Motor Homes. Friendly and helpful service from Paul and the team. Van was in top pristine condition on day of collection and all went smoothly. Would recommend." Ange and Carol - Morden, Surrey
"From my first phone call to the team at the Kent Motorhome Centre, I knew that I had made the right choice. They had the exact motorhome that I was looking for and couldn't do enough to help. Every step of the preparation and the after sales service was dealt with in the most professional manner possible. I would thoroughly recommend this company especially with regard to the amount of money you are likely to be spending. Trust and confidence are the key issues that you will experience. We have covered many thousands of miles in our Autotrail Arapaho with no problems at all thanks to the Kent Motorhome Centre" Ian Collins - Sittingbourne, Kent
"This was the first time we have used KMC having just purchased our first motorhome . We were impressed with service we received from all the staff, friendly, informative & knowledgeable. We were happy with the work and price of the work carried out & will definitely be back. Thanks." Ronald and Elaine Miller - Northfleet, Kent
"I have never felt the need to write a review before but feel that my recent dealings with the Kent Motorhome Centre definitely warrant my time and effort. I recently found myself having to sell my Autotrail Cheyenne motorhome due to ill health and investigated the internet to find the best way of finding a buyer. Unfortunately I was taken in by the promised benefits of a brokerage scheme from a company who told me that they would have no trouble selling my motorhome for me in less than six weeks and promised to pay me, £25000 when they had sold it. I took them at their word, but found that six months later (after they had convinced me to drop the price considerably, three times) that they had still not managed to find a buyer. With my faith in motorhome dealers severely dented I made contact with KMC to see if they would be interested in buying my motorhome outright. After a chat with John on the phone, I had an offer in principle subject to them viewing my motorhome. Two days later I took my motorhome to KMC, the deal was done and John paid the money directly in to my bank account. I had the payment for my motorhome in my bank before I had even left the sales office. Kent Motorhome Centre made the whole (personally very painful) process of having to part with my beloved Autotrail extremely easy and I just wish that I had contacted them in the first instance. Hindsight is a wonderful thing and I have learnt a very important lesson. " Mrs K Saunders - Dartford, Kent
"We have recently purchased a used motorhome from KMC and were very happy with the service we received, we would recommend them to anyone looking to buy a motorhome. Also the workshop engineer was extremely knowledgeable and helpful. We will return!" Clive and Lynn Birtchnell-Winter - Maidstone, Kent and Spain